interfaith hospitality network ihn family promise orlando

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What We Provide
Family Promise of Greater Orlando provides shelter, meals, transportation and supportive services for up to 90 days. The program is a partnership with faith communities throughout greater Orlando area.

In partnership with FPGO, congregations provide overnight lodging to our guests. Congregations usually convert religious education or meeting rooms into private or semi-private bedrooms for each family. A home-cooked dinner, sack lunches and breakfast are provided everyday. Access to shower and laundry facilities are also provided. A congregation hosts guests from 5:30 p.m. to 7:00 a.m. for one week. On Sundays, guests move to a new congregation. Volunteers move guests’ belongings to the next host congregation.

Family Promise of Greater Orlando provides families with a Day Center to use as their “home base” during their stay. At the Day Center, guests work on self-sufficiency plans and meet with staff. We provide transportation to and from the Day Center and Host Congregations everyday. All guests accepted into the program are eligible to receive the following additional services and assistance:

  • Toiletry items & diapers
  • Phone & Internet access
  • Assistance with Housing Searches
  • Furniture & Household items
  • Employment Searches
  • Job Training
  • Day Care Assistance
  • Clothing
  • Budget Management
  • Credit Counseling
  • Parenting & Nutrition Classes
  • Medical & Dental Care
  • Gas Assistance

Program Expectations
Based on the model of hospitality, Family Promise of Greater Orlando developed Guest Guidelines that every family is expected to follow. In addition to following the guidelines, families must meet with the Case Manager on a regular basis, reporting progress on the goals from their service plan.
Guests are expected to continually work on their goals and service plan. A family’s stay in the program is contingent upon whether they follow the program guidelines and work actively on goal attainment. All school-aged children must attend school.

How to Apply
An adult member of the family can call and speak with a case manager for and initial phone screening. Depending on availability, the family will be contacted for a  face-to-face interview . If  family meets program criteria, the family comes into the program. This process can take 24-72 hours.